RedBee Wholesalers Limited, doing business as Red Bee (“RedBee”, “we”, “us”, “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at [email protected].
Shipping Destinations
- UK Mainland 1st class – £3.50
- UK Mainland 2nd class – £2.00
- UK Mainland DPD Local – £8.00
- International (EU and North Ireland) – £10.00
Export Orders / International Deliveries
We act as exporters. Importer is responsible for making sure that goods purchased on our platform can be imported to the country of destination. We, as exporters that no responsibility for any import or legal problems.
Should you have any further questions please email [email protected] with details of your order.
Delivery Times
We aim to send out all orders within 24-48 hours of orders being placed and paid unless it is a busy period please allow an additional 2 working days. We always aim to keep our stock systems up to date however on some rare occurrences some items may be out of stock. A member of Customer Services will get in touch if there are any issue with your order. If you need to check the availability of items please email [email protected] or make a note in the notes section when processing your order.
If your order is urgent, please email [email protected] and we will do our best to accommodate delivery requirements. Specific delivery times and weekend deliveries are available however we cannot guarantee these services.
Order Tracking
For tracked orders a tracking number and web link to the tracking website will automatically be emailed to you on dispatch of your order.
Please ensure all contact details provided during checkout are accurate. There is usually an option to change your delivery date also in case something comes up. This will ensure it is as easy as possible for you, our valued customer, to receive your delivery when it is most convenient.
Cancellations, Returns and Refunds
Please read our Cancellation, Return and Refund Policy.